Frequently Asked Questions
Q: Are you HIPAA compliant?
A: Yes, our documentation process is in compliance with the confidentiality requirements of the Health Insurance Portability & Accountability Act of 1996 (HIPAA).
Q: What are your qualifications?
A: Our transcriptionists have decades of experience in both the medical (multispecialty) and veterinary fields (small animal, exotics, equine).
Q: What is your turnaround time?
A: Typically 24 to 48 hours. STAT dictation is available with an additional charge.
Q: Once transcribed, how do we get our documents back?
A: Your completed documents are available to retrieve from our secure website using your private client login.
Q: What are your fees?
A: There are no setup fees, and you pay only for what you use! Contact us for a quote at 866-306-1630 or through our Contact page.
We have worked with Marsha Redman at Veterinary Transcription Services since 2011. The client service, attention to detail and turnaround time have always been beyond our expectations.
