Frequently Asked Questions
Q: Are you HIPAA compliant?
A: Yes, our documentation process is in compliance with the confidentiality requirements of the Health Insurance Portability & Accountability Act of 1996 (HIPAA).
Q: What are your qualifications?
A: Our transcriptionists have decades of experience in both the medical (multispecialty) and veterinary fields (small animal, exotics, equine).
Q: What is your turnaround time?
A: Typically 24 to 48 hours. STAT dictation is available with an additional charge.
Q: Once transcribed, how do we get our documents back?
A: Your completed documents are available to retrieve from our secure website using your private client login.
Q: What are your fees?
A: There are no setup fees, and you pay only for what you use! Contact us for a quote at 866-306-1630 or through our Contact page.
We are extremely happy with Marsha Redman and Veterinary Transcription Services. The transcriptions on our dictations are accurate and prompt, and Marsha is very easy to work with. I would highly recommend her service to all of our colleagues. Thanks to Veterinary Transcription Services, our patient records are up to date!
