Frequently Asked Questions
Q: Are you HIPAA compliant?
A: Yes, our documentation process is in compliance with the confidentiality requirements of the Health Insurance Portability & Accountability Act of 1996 (HIPAA).
Q: What are your qualifications?
A: Our transcriptionists have decades of experience in both the medical (multispecialty) and veterinary fields (small animal, exotics, equine).
Q: What is your turnaround time?
A: Typically 24 to 48 hours. STAT dictation is available with an additional charge.
Q: Once transcribed, how do we get our documents back?
A: Your completed documents are available to retrieve from our secure website using your private client login.
Q: What are your fees?
A: There are no setup fees, and you pay only for what you use! Contact us for a quote at 866-306-1630 or through our Contact page.
